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  • Writer's pictureSteven Pustylnik

Standing Out in the Crowd: How Our Unique Approach Sets Us Apart from the Competition

Updated: Feb 13


What sets me apart from others in the interior renovation industry is my education and training as well as my commitment to being the best at what I do. In addition to being a licensed home improvement contractor I am an attorney.


Specialization: my focus on interior work, especially in bathrooms demonstrates my expertise in this specific area. Specialization can instill confidence in clients looking for experts in these particular spaces.


Systemized Process: every job goes through my documented workflow, which I call Steve’s Process, making sure every detail is covered starting with design and demolition and ending with the finishing touches.


Obsessively Organized: whether it’s my workshop or truck, a client’s home, or in our dealings, I am extremely organized with everything, including documentation, contracts, plans, equipment, materials and the handling of waste. This allows me to provide a better overall experience.


Quality Craftsmanship: with over 25 years of hands-on experience in the trades I am known for delivering high-quality work with meticulous attention to detail.


Personalized Approach: I take the time to understand each client's unique problems, needs and preferences, offering customized solutions that align with their vision.


Reliability: Consistently delivering projects on time and within budget demonstrates my reliability, which is highly valued in the renovation industry, especially when I tear out someone’s bathroom.


Innovation: by reading trade magazines and books, attending seminars, conferences and trade shows, listening to podcasts, and being part of contractor groups, I stay up-to-date with the latest trends, materials, and technologies in the industry to position myself as an innovative renovator who can offer modern and cutting-edge solutions.


Great Communication: Effective and transparent communication with my clients throughout the renovation process sets me apart. I keep my clients fully informed of what’s happening and what the next steps are.


Client Testimonials: satisfied clients and positive reviews attest to my commitment to being the best contractor. I have the most 5-star reviews on Staten Island, currently at 51.


Strong Work Ethic: Demonstrating a strong work ethic, including a commitment to meeting deadlines and going the extra mile to ensure client satisfaction, can be a key differentiator. Especially after we start remodeling a bathroom time is of the essence and sometimes I will work on the weekends to get it done faster.


Local Knowledge: growing up here and operating exclusively on Staten Island means I have deep understanding of the local community which can be a significant advantage when it comes to sourcing materials, understanding local building codes, and catering to the preferences of the community.


Commitment to Personal Development: my interest in the subject leads to continuous improvement within my company and my life. This commitment to growth and refinement reflects positively in my demeanor and workmanship allowing me to keep getting closer to my goal.

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